We'd love to help. You can submit an enquiry to our friendly support team here.

Creator's Friend

<p>Yes! Check out our range of Classics, which include a <a href="https://www.creatorsfriend.com.au/collections/classics-range/products/ruled-note">Ruled Note</a>, along with a <a href="https://www.creatorsfriend.com.au/collections/classics-range/products/bullet-note">Bullet Note</a>, <a href="https://www.creatorsfriend.com.au/collections/classics-range/products/classics-graph-note">Graph Note</a> and <a href="https://www.creatorsfriend.com.au/collections/classics-range/products/sketch-note">Sketch Note</a>.</p>

Yes! Check out our range of Classics, which include a Ruled Note, along with a Bullet Note, Graph Note and Sketch Note.

Do you have a plain lined notebook?

Products

How do I track my order?

Can I edit or add anything to my order?

Can I cancel an order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item or something is missing from my order?

I made a mistake on my order, can I fix it?

Can I add something to my order after it is placed?

I forgot to personalise my folio

I would like to sell Creator's Friend products to my customers.

Can I collect my order in person?

How can I get an item that was sold out with my original order when it is back in stock?

My payment method is not accepted at check-out.

Orders

Do you offer free shipping?

How long does delivery take?

Do you ship overseas?

When will I receive my tracking details?

Can you ship to a PO box?

Can I change my shipping address?

Why can't I find my location in your list of shipping destinations?

Shipping

How do you collect taxes and duty fees?

Taxes and Duties

What’s your return policy?

Do you offer refunds or exchanges?

How do I make a return?

When will I get my refund?

Refunds and Returns

I'm having trouble with applying my promo/discount code.

Do I receive a free gift-with-purchase?

Sales Promotions

I have a great idea for a new planner!

How do I use my refillable notebook folio?

How do I choose a planner?

Can I buy Creator's Friend products in person?

I would like more details about your products.

Can I swap a product in a bundle or kit?

How does the custom monogram work?

When will I be able to order a product that is currently out of stock?

Where do I start with my new Planner or Hobby Note?

Do you have a plain lined notebook?Updated a month ago